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Privacy Policy

What is privacy policy for?

Portfolio Letting Experts is trading name of Positive Lettings Limited (Registered office: 1a Ensbury Park Road, Bournemouth, Dorset, BH9 2SQ)  is committed to protecting your personal information, being open about what data we hold and giving you total control over how we use it.

The purpose of this policy is to give you a clear understanding of how Portfolio Letting Experts use personal and behavioural information we collect from you when you use our website or digital channels.

What data we will collect from you?

How will we use the data?

We will only hold and process your data in line with our legal obligations. We use the information to collect from you in the following ways:

What are cookies and how do we use them?

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

We use cookies to help us analyse data about website traffic. This can help us improve the performance of our website in line with the customers needs. We only use this information for data purposes and then the data is removed.

You ca choose to accept or decline cookies. If you do decline to accept the cookies this can harm the user experience of the website. You can read more about cookies here.

Will we share your information with anyone else?

We are committed to keeping your personal data confidential and safe. Other than is required by law or as set out in this privacy policy we will not disclose or sell the personal information to any third party that is not required to fulfil the services requested, without your permission. We may disclose your personal information to the purchaser (or prospective) of any business or asset that we are (contemplating) selling.

How long will hold onto your information?

We will only keep your information as long as it is relevant for the purpose it was originally collected. You have the option to have your data deleted by emailing us at [email protected].

How can I access or update my personal information?

We recognise the rights of all of our clients under the EU GDPR and further information regarding these rights can be found at www.ico.org.uk

If you wish to correct or update any personal information please email [email protected]

Changes to the policy

Our privacy policy may change or be updated from time to time. Any changes we make to this policy will be posted on this page. We recommend you should check this page occasionally. 

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